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General Inquirities
General information about us
Can I find the items you sell on retail or offline stores?
Where are your items produced?
What payment methods do you accept?
Track your order
Quickly track your order
Where can I track my order?
My tracking code is not working. What should I do?
My order is in Transit for more than 30 days. Is it lost?
My order
Information about your order
Can I change the shipping address?
Can I cancel my order?
My order has never arrived. What can I do?
Returns
Issues with your order?
I want to return a product. How can I do it?
What products can I return?
How long it takes to get my refund?